>   Outlook

Microsoft Outlook

Microsoft Outlook Foundation

Microsoft Outlook Intermediate

Microsoft Outlook Advanced

Microsoft Outlook Expert


Microsoft Outlook Foundation

• Getting Started
• Starting Out
• What is Microsoft Office Outlook ?
• What’s New in Microsoft Office Outlook ?
• What’s Required?
• Launching Outlook
• About the Notification Icon
• Closing Outlook
• Step-By-Step
• Skill Sharpener
• Interacting with Outlook
• The Outlook Interface
• Understanding the Two Interfaces
• Using the Main Menu
• Using Shortcut (Right-Click) Menus
• Using Shortcut Keys
• Using Dialogue Boxes
• Step-By-Step
• Skill Sharpener
• Working with Toolbars
• Using Toolbars
• Showing and Hiding Toolbars
• Moving Toolbars and the Menu Bar
• Using the Standard Toolbar
• Using the Advanced Toolbar
• Using the Web Toolbar
• Step-By-Step
• Skill Sharpener
• Working with Outlook
• Using Outlook Today
• Using the Navigation Pane
• Using the Reading Pane
• Using the To-Do Bar
• Step-By-Step
• Skill Sharpener
• Getting Help in Outlook
• Using the Help Menu
• Opening Help
• Using the Help Screen
• The Help Toolbar
• Searching for Help
• Using the Table of Contents
• Getting Help in a Dialogue Box
• Using the Type a Question Box
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Receiving E-Mail
• Receiving E-Mail
• Types of E-mail Accounts
• Setting up an E-Mail Account
• Modifying E-Mail Account Settings
• Sending and Receiving E-Mail
• Step-By-Step
• Skill Sharpener
• Working with E-Mail Messages
• About Outlook Folders
• Opening Messages
• Editing Messages
• Printing Messages
• Saving Messages
• Deleting Messages
• Step-By-Step
• Skill Sharpener
• The New Interface, Part 1
• About Ribbons
• About Chunks
• About Option Buttons
• Minimizing the Ribbon
• Step-By-Step
• Skill Sharpener
• The New Interface, Part 2
• Using the Toolbar
• Adding and Removing Buttons
• Moving the Quick Access Toolbar
• Using the Options Dialogue to Customize the Toolbar
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Sending E-Mail
• Answering Mail
• Replying to Messages
• Forwarding Messages
• Opening and Saving Attachments
• Using the Attachment Previewer
• Step-By-Step
• Skill Sharpener
• Composing E-Mail
• Creating a New Message
• The Message Interface
• Adding Recipients
• Typing a Subject Line
• Creating Your Message
• Step-By-Step
• Skill Sharpener
• Doing More with E-Mail
• Adding Attachments
• Creating Hyperlinks
• Attaching Outlook Items
• Using Themes
• Step-By-Step
• Skill Sharpener
• Using the Drafts Folder
• Opening the Drafts Folder
• Saving a Message as a Draft
• Opening and Editing a Draft
• Sending a Draft
• Deleting a Draft
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Information Management
• The Calendar
• Opening the Calendar
• Creating a New Appointment
• Editing an Appointment
• Using the Tasks Pane
• Using the Calendar Navigation Pane
• Using the Standard Toolbar
• Customizing Calendar View
• Step-By-Step
• Skill Sharpener
• The Contacts Folder
• Opening the Contacts Folder
• Creating a New Contact
• Creating a New Distribution List
• Editing Contacts and Distribution Lists
• Using the Contacts Navigation Pane
• Using the Standard Toolbar
• Customizing Contacts Views
• Step-By-Step
• Skill Sharpener
• The Tasks Folder
• Opening the Tasks Folder
• Creating a New Task
• Editing a Task
• Using the Tasks Navigation Pane
• Using the Standard Toolbar
• Customizing Tasks Views
• Step-By-Step
• Skill Sharpener
• The Notes Folder
• Opening the Notes Folder
• Creating a New Note
• Editing a Note
• Using the Notes Navigation Pane
• Using the Standard Toolbar
• Customizing Notes Views
• Step-By-Step
• Skill Sharpener
• The Journal Folder
• Setting Journal Options
• Opening the Journal Folder
• Creating a New Journal Entry
• Editing a Journal Entry
• Using the Journal Navigation Pane
• Using the Standard Toolbar
• Customizing Journal Views
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Viewing and Printing in Outlook
• Using Viewing Tools
• Using Arrange By
• About Groups
• Using Current View
• About AutoPreview
• Step-By-Step
• Skill Sharpener
• Customizing the Outlook Screen
• Customizing Toolbars
• Creating Toolbars
• Customizing the Menu Bar
• Creating New Menus
• Using the Options Tab
• Step-By-Step
• Skill Sharpener
• Using Print Preview
• Opening Print Preview
• Using the Print Preview Toolbar
• Navigating Through Print Preview
• Printing from the Preview
• Closing Print Preview
• Step-By-Step
• Skill Sharpener
• Printing Outlook Items
• Choosing a Page Setup
• Print Commands
• Using the Print Dialogue
• Modifying Printer Properties
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions


Microsoft Outlook Intermediate

• Advanced Organizational Tools
• Managing Folders
• Creating Folders
• Renaming Folders
• Moving and Deleting Folders
• Moving Messages to Folders
• Step-By-Step
• Skill Sharpener
• Mail Management Tools
• Creating a Simple Rule
• Using the Rules and Alerts Wizard
• Using the Organize Pane
• Step-By-Step
• Skill Sharpener
• Security Tools
• Using the Junk E-Mail Filter
• About the Phishing Filter
• About Automatic Downloads
• Applying Blocked and Safe Senders Lists
• Step-By-Step
• Skill Sharpener
• Instant Search
• Installing Instant Search
• Using the Instant Search Menu
• Performing an Instant Search
• Using the Query Builder
• Step-By-Step
• Skill Sharpener
• Search Folders
• About Search Folders
• Creating Search Folders
• Customizing Search Folder
• Using Search Folders
• About Favorite Folders
• About Shortcut Groups
• Step-By-Step
• Skill Sharpener
• Finding Items in Outlook
• Opening Advanced Find
• Using Advanced Find
• Finding Contacts
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• A Word Primer
• Selecting Text
• Selecting Text with the Mouse
• Selecting Text with the Keyboard
• Selecting Text and Objects with the Ribbon
• Tips and Tricks
• Step-By-Step
• Skill Sharpener
• Moving Text
• Cutting, Copying, and Pasting Text
• Using the Office Clipboard
• Dragging and Dropping Text
• Finding Text
• Replacing Text
• Step-By-Step
• Skill Sharpener
• Adding Fonts to Text
• What is a Font?
• Choosing a Font Type
• Changing the Font Size
• Applying Text Effects
• Applying Font Color
• Applying Highlighting
• Changing Font’s Case
• Step-By-Step
• Skill Sharpener
• Advanced Text Effects
• Using the Format Painter
• Adding Drop Caps
• Applying a Quick Style
• Aligning and Justifying Text
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Doing More in a Mail Message
• Formatting Paragraphs
• Indenting A Paragraph
• Changing Paragraph Spacing
• Adding Borders or Shading
• Using the Borders and Shading Dialogue
• Step-By-Step
• Skill Sharpener
• Polishing Your Message
• Creating a Bulleted or Numbered List
• Adding Hyperlinks
• Setting the Page Color
• Using Themes
• Checking Your Spelling
• Step-By-Step
• Skill Sharpener
• Adding Word Elements
• Adding Tables
• Adding Pictures and ClipArt
• Adding Shapes
• Adding SmartArt
• Adding Text Boxes
• Adding WordArt
• Step-By-Step
• Skill Sharpener
• Adding Outlook Elements
• Adding a Calendar
• Adding a Business Card
• Adding Other Outlook Items
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Using E-Mail Features
• Mail Formats
• Switching Between Formats
• About Plain Text
• About Rich Text Format
• About Hyper Text Markup Language (HTML)
• Step-By-Step
• Skill Sharpener
• Signatures and Stationery
• Creating A Signature
• Editing a Signature
• Setting Signature Options
• Using Signatures
• Setting Themes
• Using Stationery
• Step-By-Step
• Skill Sharpener
• Changing Message Options
• Setting Message Priority
• Marking a Message for Follow-Up
• Showing and Hiding Fields
• Working with Multiple E-Mail Accounts
• Requesting Delivery and Read Receipts
• Step-By-Step
• Skill Sharpener
• Advanced Message Options
• Adding Voting Options
• Changing the Reply-To Address
• Delaying Delivery
• Saving Your Message outside Sent Item
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Understanding E-Mail Accounts
• E-Mail Accounts Overview
• Setting up Your E-mail Account
• Overview of E-mail Account Types
• Setting Send/Receive Options
• Step-By-Step
• Skill Sharpener
• Microsoft Exchange Server
• Setting up an Exchange Mailbox
• How an Exchange Mailbox Looks
• How an Exchange Mailbox Works
• Extra Features Available on Exchange
• Step-By-Step
• Skill Sharpener
• POP3
• Setting up a POP3 Mailbox
• How a POP3 Account Looks
• How a POP3 Account Works
• Additional Features
• Step-By-Step
• Skill Sharpener
• IMAP
• Setting up an IMAP Mailbox
• How an IMAP Mailbox Looks
• How an IMAP Mailbox Works
• Additional Features
• Skill Sharpener
• HTTP
• Setting up an HTTP Mailbox
• How an HTTP Account Looks
• How an HTTP Account Works
• Additional Features
• Step-By-Step
• Skill Sharpener
• RSS
• Setting up an RSS Feed
• How an RSS Feed Looks
• How an RSS Feed Works
• Additional Features
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions


Microsoft Outlook Advanced

• Advanced Information Management Tools
• Advanced Calendar Options
• Using the Time Zone Feature
• Creating Recurring Appointments
• Setting Calendar Options
• Adding Holidays to Your Calendar
• Step-By-Step
• Skill Sharpener
• Advanced Task Options
• Creating Recurring Tasks
• Assigning Tasks
• Sending a Status Report
• Marking a Task as Private
• Changing Task Options
• Step-By-Step
• Skill Sharpener
• Advanced Contact Management Options
• Showing Additional Fields
• Marking a Contact as Private
• Using the Communicate Chunk
• Sending a Contact as a Business Card
• Step-By-Step
• Skill Sharpener
• Advanced Mail Options
• Setting E-Mail Options
• Setting Mail Editor Options
• Customizing the Navigation Pane
• Customizing the Reading Pane
• Customizing the To-Do Bar
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Advanced Topics
• Using Categories
• Setting up Categories
• Assigning a Category to an Item
• About Quick Click
• Creating Category Search Folders
• Upgrading Categories
• Using Categories in a View
• Step-By-Step
• Skill Sharpener
• Linking Items
• Linking Files
• Linking Outlook Items
• Linking a Business Card to an Outlook Item
• Using the Journal to Link Items
• Step-By-Step
• Skill Sharpener
• Custom Forms
• Creating Custom Forms
• Publishing Custom Forms
• Applying Custom Forms to Existing Items
• Using the Form Cache
• Step-By-Step
• Skill Sharpener
• Publishing Your Calendar
• Publishing Your Calendar
• Searching for Calendars Online
• Opening Another User’s Calendar
• Using Overlay Mode
• Saving Your Calendar
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Configuring Business Contact Manager
• Getting Started
• What is Business Contact Manager?
• Installing Business Contact Manager
• Using Express Setup
• Using Advanced Setup
• Step-By-Step
• Skill Sharpener
• Using Business Contact Manager
• Using the Business Contact Manager Dashboard
• Viewing Business Contact Manager Folders
• Using the Business Contact Manager Menu
• Using the Business Contact Manager Toolbar
• Step-By-Step
• Skill Sharpener
• Working with Business Contact Manager Data
• Creating a Database
• Removing a Database
• Connecting to a Shared Database
• Sharing Your Database
• Managing Your Database
• Step-By-Step
• Skill Sharpener
• Getting Help in Business Contact Manager
• About the Welcome E-Mail
• Using the Dashboard Links
• Using “Learn About Business Contact Manager”
• Using the Help Menu
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Using Business Contact Manager
• Accounts
• Opening the Accounts Folder
• Creating New Accounts
• Editing an Account
• Account Views
• Step-By-Step
• Skill Sharpener
• Business Contacts
• Opening the Business Contacts Folder
• Creating a Business Contact
• Editing a Business Contact
• Business Contact Views
• Step-By-Step
• Skill Sharpener
• Opportunities
• Opening the Opportunities Folder
• Creating an Opportunity
• Editing an Opportunity
• Opportunity Views
• Step-By-Step
• Skill Sharpener
• Business Projects and Project Tasks
• Opening the Business Projects and Project Tasks Folders
• Creating a New Project with Tasks
• Editing Business Tasks and Projects
• Viewing Business Tasks and Projects
• Step-By-Step
• Skill Sharpener
• Communications History and Linking
• Creating a History Item
• Creating a Business Note in an Item
• Creating a Business Note Outside an Item
• Viewing the Communication History Folder
• Using Link to Record
• Using E-mail Auto-Linking
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions


Microsoft Outlook Expert

• Data Management
• Using the Data File Management Window
• Opening the Window
• Using the E-Mail Tab
• Using the RSS Feeds Tab
• Using the SharePoint Lists Tab
• Modifying Published and Shared Calendars
• Modifying Your Address Book
• Using Personal Folders
• Managing Personal Folders
• Creating Personal Folders
• Opening And Closing Personal Folders
• Setting a Personal Folder as Default
• Personal Folders Properties
• Managing Personal Folders
• Using AutoArchive
• Archiving Manually
• Using Mailbox Cleanup
• Importing Information
• Exporting Information
• Using Outlook Profiles
• Overview Of The Mail Icon In The Control Panel
• Creating A New Outlook Profile
• Choosing Your Profile
• Deleting Or Viewing A Profile
• Setting Profile Options
• Outlook Security.
• The Trust Center, Part 1
• Opening the Trust Center
• Identifying Trusted Publishers
• Managing Add-Ins
• Setting Privacy Options
• Step-By-Step
• Skill Sharpener
• The Trust Center, Part 2.
• Setting E-Mail Security Options
• Controlling Attachment Handling
• Automatic Download Settings
• Dealing with Programmatic Access
• Step-By-Step
• Skill Sharpener
• Macros
• Setting Macro Security
• Creating a Macro
• Running a Macro
• Editing a Macro
• Step-By-Step
• Skill Sharpener
• Case Study
• Review Questions
• Expert Topics
• The Outlook Address Book
• Components Of The Outlook Address Book
• Adding Entries
• Editing Entries
• Deleting Entries
• Options In The Outlook Address Book
• Information Rights Management
• System Requirements
• Installing Information Rights Management
• Using Information Rights Management
• Viewing A Message Protected By Information Rights Management
• Outlook And Windows
• Starting Outlook On Windows Boot
• Using Office Diagnostics
• Checking For Updates

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